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      AutomatedShops Support

AutomatedShops Direct Support

Please note: For all Hosting Support go to: http://help.alterit.com

Free Support Options:
  • Email Support at

Paid Support Options

For support or questions on any of our products, please call us between the hours of 9:00am to 5:00pm Pacific Standard Time. Most products come with 30 days free** tech support from date of purchase. Additional tech support is available for $40 per incident. 

  • Email Support at
  • Paid Phone Support: (800) 217-1298

Free tech support does not include customer training, custom server configurations, custom web development or programming assistance as those options must be purchased separately.

Support Holidays are New Years Day (Jan 1), Memorial Day, July 4th, Labor Day, Thanksgiving (US), Christmas week from Dec. 24th until New Years Day. During holidays AutomatedShops offers email support only and we will only service emergency support issues such as down web sites or web servers we host.

ecommerce software and web hosting by AutomatedShops
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